Contact Us

How to Reach Us

To keep expectations transparent, customers may contact hexclad about products, orders, shipping, returns, exchanges, payment, or privacy. To keep expectations transparent, support is available Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Contact Details

In practical terms, customers can write to Support@hexclden.shop or telephone (769) 226-1585. As a service commitment, the store's physical address is 848 Beach Blvd, Biloxi, Mississippi 39530, United States.

Time-Sensitive Requests

In keeping with our published standards, order-related messages should include the order number and relevant details for faster review. Consistent with these terms, contact us before shipment for a cancellation request, while shipped orders follow the Refund Policy.

Store Contact Information

Business name: hexclad
Brand/store name: hexclad
Email: Support@hexclden.shop
Phone: (769) 226-1585
Physical and return address: 848 Beach Blvd, Biloxi, Mississippi 39530, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)