Privacy Policy

Scope of This Privacy Policy

In keeping with our published standards, for customers and visitors in the United States, hexclad explains its personal-information practices in this Privacy Policy. For a straightforward customer experience, the policy applies when a person browses the site, places an order, contacts support, or interacts with store advertising.

Cookie and Advertising Technologies

Under this standard, essential services, preferences, analytics, fraud controls, Google Ads, Remarketing, and Conversion Tracking may rely on Cookie or similar technologies. Consistent with these terms, google and other approved partners may use advertising identifiers for campaign measurement and relevant ads where permitted.

Data Categories and Uses

As part of this policy, depending on the interaction, we collect identifiers, order details, processor-managed payment information, device and browser data, approximate location, browsing activity, communications, and derived preferences. Consistent with these terms, personal information supports storefront operation, payments, fulfillment, returns, service, fraud prevention, security, legal compliance, measurement, and improvement.

Consumer Privacy Rights

Consistent with these terms, we do not sell personal information for money, although some advertising disclosures may be considered a sale, sharing, or targeted advertising under CCPA/CPRA or other state laws. In keeping with our published standards, eligible consumers may request access, correction, deletion, or portability and may exercise Do Not Sell or Share rights without unlawful discrimination. Consistent with these terms, we honor a recognized Global Privacy Control (GPC) signal where applicable and may verify identity before completing a request.

Retention, Security, and Requests

For clarity, we keep personal information for periods reasonably connected to fulfillment, support, fraud controls, records, disputes, and legal duties. For clarity, appropriate safeguards help protect information, although absolute security cannot be promised for network transmission or storage. For eligible requests, the service is not directed to children under 13, and privacy requests can be submitted through the contact details below.

Business Information

Business name: hexclad
Brand/store name: hexclad
Physical and return address: 848 Beach Blvd, Biloxi, Mississippi 39530, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: Support@hexclden.shop
Phone: (769) 226-1585